Shipping

Due to Covid and school holidays across the UK the fulfilment industry is experiencing issues which is affecting our delivery schedule. Please be aware that some items may take 24-48 hours to ship due to these delays. We are working hard with our fulfilment centre to address these issues as soon as possible. Thank you for your understanding much love the Glow team.

Our Delivery Services

We currently use all available Mail delivery services to ensure your order reaches you as quickly as possible.

In order to bring you the best possible service we currently offer FREE NEXT DAY service for UK Mainland customers. Order by 1 pm Monday to Thursday and your order will be dispatched the same day. If you order between Friday and Sunday, your order will be shipped the next business day (dispatched earliest Monday of the new week).

Orders placed after 1 pm on any given day may get dispatched that day but are more likely to be dispatched the following working day and therefore delivered the day after. 

Restrictions

We currently only offer delivery throughout the UK and Northern Ireland.

Options & Prices

Our UK delivery charges are:

Currently for a limited time FREE NEXT DAY Delivery throughout the UK.

Delivery Lead Times

Next Day Delivery is for orders placed before 1 pm in the UK only Monday to Thursday. We do not currently deliver on Bank Holidays and our lead times are not guaranteed.

Overdue Deliveries

Your order is late if:

If you have not received your order within 2 working days since you purchased, please get in touch with our customer care team.
 
https://help.glowdreaming.com/hc/en-gb/requests/new

Lost Deliveries

If you believe the carrier has lost your parcel please get in touch through the link below.
Please ensure you have waited at least 2 working days since your purchase before reaching out as unforeseen delays can sometimes occur that are out of our control resulting in the delayed delivery of your parcel.

https://help.glowdreaming.com/hc/en-gb/requests/new